At dawn the next day, Chen Yansen got out of bed, feeling refreshed.
Clothes were scattered across the floor, along with Wolverine, Black Widow, Hulk, and Spider-Man cosplay outfits. The Black Widow costu was ripped from the stomach all the way up to the neck.
Chen Yansen padded barefoot out of the room, lay on the sofa, and watched the sliver of dawn outside the window slowly burn a fiery red, lighting up the pale gray sky.
"No book today?"
Song Yuncheng, wrapped in a bath towel, slowly walked over and asked.
"Weren’t we ’reading’ all night?" Chen Yansen countered with a wicked smile, taking Song Yuncheng’s hand and gently stroking her palm.
Song Yuncheng froze for a second before the aning dawned on her, her pretty face flushing crimson.
Under Chen Yansen’s influence, she had gone from being completely clueless about such strange "knowledge" to understanding more and more.
"Your calluses are gone. It’s so smooth now," Chen Yansen said softly, squeezing her hand.
"It’s because my Master taught so well that I’m able to earn a living now. Otherwise, with just the money from my part-ti jobs at the cafeteria and library, I wouldn’t have even been able to afford my brother’s dical bills."
Song Yuncheng said earnestly, her gaze sincere.
’Other than being a bit of a scumbag in the romance departnt, Chen Yansen had always treated her well. He had personally ntored her, step-by-step, until she beca the Director of Major Accounts.’
’And she had secured her position through her own outstanding performance. Even in Investnt Attraction, she was a top perforr.’
"I don’t like being called ’Master’."
Chen Yansen frowned. The title always reminded him of Ye Qiuping.
"But what if I like it?" Song Yuncheng asked with a smile.
Chen Yansen didn’t say a word, responding with his actions instead. He swept Song Yuncheng up into his arms and strode toward the bathroom.
「anwhile.」
Sunning, Vancl, Dangdang, Letao, and Newegg Network had all developed an interest in joining Pinbei.
Although opening flagship stores on Pinbei was tantamount to directing traffic to a competitor, they could also piggyback on Pinbei’s traffic and even poach so of its users.
With e-comrce platform sales climbing steadily, both traditional brick-and-mortar companies and existing online platforms were actively seeking external sources of traffic.
There used to be FoxTao, and now there was Pinbei.
But only Vancl and Sunning actually took action!
At the ti, Sunning’s e-comrce arm had just transitioned from being a retailer of electronics and ho appliances to a comprehensive e-comrce platform, but its highest sales still ca from the digital devices and ho appliance categories.
After learning of Jingdong’s sales performance on Pinbei, they imdiately had their Market Departnt contact Pinbei’s business personnel to discuss joining the platform.
When Chen Yansen returned to the Science and Technology Park, the Major Accounts Investnt Attraction Departnt submitted three contracts for his approval all at once: Sunning, Red Child, and Mai Baobao.
’So they were all here to get a free ride.’
But Chen Yansen didn’t mind. He approved all of them. In Pinbei’s early stages, his policy was to welco any and all of these vertically-specialized e-comrce sites.
Even just tossing them into the product pool with only a search entry point would create another revenue stream.
’They’d have to pay up for any additional exposure.’
After dealing with these matters, Chen Yansen unhurriedly returned Chen Nian’s call. He listened to Chen Nian’s request and readily agreed.
He hadn’t even turned down a company like Mai Baobao, so of course he wasn’t going to refuse Vancl.
Besides, he was well aware that Vancl was currently under huge inventory pressure, which gave Pinbei the upper hand in price negotiations.
Furthermore, it wasn’t just platforms; a large number of brands had also submitted applications to join. This included Konka, Supor large appliances, Gree, HP, ZARA, and Han Du Yishe, totaling more than 600 companies, most of them A-list brands.
The finance departnt collected over a hundred million yuan from security deposits alone.
Just as Chen Yansen was reviewing platform data, the Custor Service Departnt on the second floor erupted into chaos.
"Brother Bo, the volu of incoming custor chats is too high! We’re completely swamped, and they’re all complaints!"
Zhu Xiaopeng rushed over to ng Xibo and said anxiously.
"How many complaint tickets in total?" ng Xibo asked, trying to remain calm.
"278 so far. But most of the incoming custors are complaining about the Crispy Pepper Tribute Vegetable from Xiangwei Restaurant. They’re reporting expired products, damaged barcodes, and mold."
Zhu Xiaopeng summarized.
"Let’s go! Co with to find Old Fei!"
The mont ng Xibo heard there were over two hundred complaints, his scalp went numb. He made an instant decision.
Fei Qiweng was the director of the Custor Service Departnt, as well as the professional ntor Chen Yansen had found for the two of them.
Although ng Xibo was sharp and had a year’s worth of project experience from his ti at FoxTao, he was still too green when it ca to managing crises and dealing with the Market Supervision Association.
Chen Yansen hadn’t trusted the pair to run the Custor Service Departnt on their own, which was why he had poached a director from Taobao.
Not daring to waste a second, the two of them rushed over to Fei Qiweng’s desk.
"Old Fei, we have a problem. There’s an issue with a product from the Double Twelve sale. Our initial assessnt is that the rchant tried to pass off inferior goods as the real deal, but they were so sloppy about it that the custors noticed."
ng Xibo explained while signaling for Zhu Xiaopeng to present the photos and videos submitted by the custors.
"First, freeze the rchant’s funds. Have custor service placate the complaining users. Start by testing them with a ’refund and triple compensation’ offer. If they’re still insistent on complaining, raise it to a ’refund and tenfold compensation’."
Fei Qiweng made the decision instantly after a quick glance.
In fact, the company already had a contingency plan in place for such situations, but it required his final say as the director of custor service.
"Alright, we’ll go handle it right away."
ng Xibo nodded. With authorization granted, he imdiately instructed the custor service team to contact the buyers who had complained that morning and appease them with the compensation policy.
Afterward, the link to the product in question was sent to the relevant Investnt Attraction and category managent departnts, and the listing was promptly taken down.
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