Chapter 1296: Service And Interdiary
ng Chang did not belittle Tian Mo because of what he said. Instead, he valued him more.
No matter what Tian Mo had been like before, the talents that Boss Pei had personally unearthed were definitely extraordinary!
What’s more, did Tian Mo have a deep understanding of the profession of rental agent? He would only know if he could give ng Chang the answer after chatting.
ng Chang decided to get down to business. “So, do you have any thoughts about the profession of rental agent?”
“For example, everyone now has a certain prejudice against this profession. Do you think it’s the problem of people, the company, or the entire industry?”
Tian Mo took a sip of his coffee and said after so consideration, “Actually, if you asked this question when I was an interdiary, I would definitely not be able to answer it.”
“That was because I did not know anything at that ti. I could not analyze many things even if I saw them.”
“However, after being the person-in-charge of Tengda’s sales departnt for a period of ti, I suddenly had so realization under Boss Pei’s guidance.”
“Looking back at my experience as an interdiary, I suddenly have so new ideas.”
ng Chang’s eyes lit up.
What was this?
This was a 100% success rate!
The original Tian Mo could only be considered a very shoddy rental agent.
He only signed two forms a month. It was impossible to say that it was not because he was not capable but because he had a conscience!
However, now, Tian Mo could do so well in Tengda’s sales departnt and receive good reviews. Obviously, he had learned Boss Pei’s true teachings and was enlightened.
The working nature of the sales departnt was similar.
Tian Mo, who had already been enlightened, would naturally obtain so new inspiration if he looked back at his previous experience.
He could naturally tell the difference when he compared his experience working in Tengda with his experience working in the interdiary shop.
ng Chang suddenly looked forward to what Tian Mo was going to say.
Tian Mo hesitated for a mont before saying, “The sales thod that Boss Pei taught is actually the most ideal thod.”
“Tengda has the best products. As a salesperson, as long as I introduce the products to custors truthfully and treat them sincerely, I will naturally leave a good impression on custors. I will build a kind of invisible trust.”
“Trust in sales and the outstanding quality of the products naturally don’t worry about sales.”
“Treat others with sincerity and serve with sincerity. This is the sales path that Boss Pei taught .”
“However, when I put this sales thod into the interdiary job I was previously in, I realized that it would not work at all. It might not even fit.”
“Now that I think about it, the reason why so rental interdiaries are annoying is partly because of the uneven quality of their employees, partly because interdiaries are profit-driven, and partly because of the uniqueness of the entire industry.”
ng Chang nodded happily and took notes in his small notebook as he said, “We have ti. There’s no hurry. Tell slowly.”
Tian Mo continued, “Most people leave bad impressions on various sales and interdiaries. They are all left behind when dealing with specific people.”
“Recruitnt requirents for similar jobs are relatively low, especially for so small black interdiaries. Their quality is uneven, so it’s easy to leave a bad impression.”
“However, I think the root of the problem is still from top to bottom, from industry to company, and finally reflected on soone specific.”
“Recruitnt requirents are relatively low. The quality of the people I recruit might not be high. My education level is also very low. I can’t survive in ordinary interdiary companies, but I can do well in Tengda.”
“It can be seen that most of the ti, it is not a problem for humans, but for industries and companies. The environnt has misled people and it is difficult for individuals to change the entire environnt. As ti goes by, it will beco the current state. A pool of muddy water. No one can remain alone.”
ng Chang nodded. “Then what do you think is the root cause of everyone’s prejudice against this industry?”
Tian Mo thought for a mont. “It’s in its operating mode.”
“At first, I did not realize this. However, after comparing it to Tengda, I understand that Tengda’s sales seem to be of the sa nature as so interdiaries of small interdiaries. In fact, there is no similarity.”
“Tengda’s sales are service-oriented and icing on the cake. Our job is to objectively introduce the advantages and disadvantages of the product under the premise that the product is too strong. Whether custors want to buy it or not depends entirely on the custor’s independent will.”
“However, that’s not the case for interdiaries and sales from other companies.”
“Their job is to induce, to send fans in the snow. They are not sending charcoal in the snow, but fans in the snow.”
“They work hard to induce and distort custors’ needs. When custors are in urgent need of sothing, they use words and other thods to make custors believe that the thing in front of them is what they need and facilitate the transaction.”
“Custors need tily help, but sales work hard to sell the fan to custors.”
“It’s just like how many real estate agents hang fake photos online or hang real estate information that doesn’t exist. Custors would think that this house is not bad after seeing it. They would call and ask. The interdiary would say that the house is still here. You can co and I’ll show you the house.”
“When custors co, the interdiary will bring them to another house. They’ll say that the house they saw previously had just been booked, but there’s a similar one. Since custors are already here, they can only follow.”
“The so-called ‘roughly’ is actually worlds apart.”
“Many interdiaries use this thod to facilitate transactions. They think of ways to promote lousy renovations and poor environnts to custors.”
“This is a very common thod. In fact, it is almost becoming mainstream. Custors cannot be sure if the photos they see on the website are real. There is a high chance that they are not.”
“By hiding and lying, custors would naturally rember after being cheated once. They would not want to be cheated a second ti. The bad impression would naturally be ford.”
ng Chang nodded. “Yes, I’ve heard of this before. It’s indeed infuriating.”
“Should this be blad on the employees, the company, or the industry?”
Tian Mo said, “I think it should be attributed to the industry and company.”
“To Boss Pei, interdiaries and sales should be service industries.”
“Many rental companies’ main job scope should be to serve tenants, et the tenants’ needs, provide them with good housing and good security services, and draw commissions.”
“However, many companies now, such as Ho Corporation, are no longer service providers, but interdiaries.”
“They monopolize the surrounding property through the way they set up shops. The landlord hangs up the information and instructs interdiaries to call non-stop to snatch the property. Ordinary tenants would not be able to contact the landlord and would be forced to find interdiaries to rent the house from them.”
“After that, the interdiary company would use their superior position to coax or deceive tenants into signing contracts. They would change from services to tenants.”
“They would even lower the price of the landlord, raise the price of the tenants, and maximize profits.”
“On the surface, it’s a service. In fact, the service provided is not proportional to the actual value. In essence, it is an information gap that is monopolized by the industry and man-made. It is separated from the real demand parties, which is the landlord and the tenant. Thus, it becos a food interdiary.”
“Once such a change occurs, the nature of the service would change to that of a middleman. Then, in order to earn more money, these companies would naturally urge all sorts of tricks.”
“Just as I said before, I lured custors over by creating fake apartnts, renting the apartnts in segnts to many people, renovating and renting them at high prices using inferior materials, and even threatening and extorting custors who tried to bypass interdiaries. There were all sorts of thods. There might be differences in thods because of the company’s difference, big companies are relatively prideful while small companies have no bottom line, but in the end, it’s all because their nature is no longer in the service industry. They have beco interdiaries who are unscrupulous in monopolizing channels.”
“At the end of the day, there was only one purpose for all of this. They did everything possible to earn money. They even ca up with a plan to hoodwink tenants to sign a loan agreent, use the loan to monopolize the house, and do things without regard for the consequences.”
“Many people say that these companies suck blood because the services they provide are not worthy of the profits they actually reap.”
“The industry is like that, the company is like that, and the employees below can only naturally do everything possible to pursue profits and commission. That’s how it beca what it is today.”
“The real culprit should be the ‘business genius’ who first converted the nature of the interdiary business from ‘service’ to ‘interdiary’.”
“On the surface, many people are creating new business models. However, in reality, they are adding rat sh * t to the pot and causing the entire industry to be foul. They are earning black-hearted money.”
“What Boss Pei has been doing is exactly the opposite. He has been working hard to replace the current mainstream, deford, and twisted business models with a new business model, so that these industries would return to their original state.”
ng Chang nodded repeatedly as he recorded it.
After hearing Tian Mo’s words, he felt that he had found the right person.
It was penetrating and hit the nail on the head!
Indeed, many people’s bad impression of interdiaries might co from an interdiary of poor quality.
However, the source of this phenonon was actually the entire large company and even the entire industry.
When the nature of a company changed fundantally, every employee would be willing, forced, or proactively do these things because of commission. The results would not be much different.
Many tis, bad money would drive out good money. Companies wanted tools that would do anything to earn profits. Even landlords and tenants were trying to squeeze them dry, much less their own employees.
Under such circumstances, many people could not do this kind of work. After constantly changing blood, the people who stayed would naturally be assimilated.
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